Privacy Policy

A Safe Space respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and manage your personal information when you engage with our services, visit our website, complete a form, contact us, or otherwise interact with A Safe Space.

A Safe Space handles personal information in accordance with applicable Australian privacy laws, including the Australian Privacy Principles contained in the Privacy Act 1988 (Cth), where applicable.

By providing personal information to A Safe Space, you acknowledge that you have read and understood this Privacy Policy.

What Personal Information Do We Collect and Why?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

The information we collect may vary depending on how you interact with A Safe Space and the services you choose to engage with.

This may include your name, email address, phone number, date of birth, information provided when completing a consent or coaching agreement, information provided when booking or enquiring about a service, information shared during sessions, correspondence and communication with us, payment information where relevant, and any other information you choose to provide.

When you visit or interact with our website or online services, we may also collect information such as your IP address, browser and device information, information about how you interact with our website, and information collected through cookies or similar technologies, where applicable.

We collect personal information for purposes including providing and managing our services, communicating with you, maintaining appropriate client records, processing payments, responding to enquiries, improving our services and website, and complying with our legal obligations.

We will generally collect personal information directly from you. Where we collect personal information from another person or organisation, we will take reasonable steps to ensure that you are aware of the information collected and how it may be used, where required by applicable privacy laws.

Sensitive Information

Sensitive information is information that receives additional protection under Australian privacy laws and may include information about an individual’s health, mental health, racial or ethnic origin, religious or philosophical beliefs, political opinions, criminal record, or other matters defined as sensitive information under applicable privacy laws.

In providing our services, you may choose to share sensitive information with us, including information about your physical or mental health, emotional wellbeing, personal experiences, or other circumstances relevant to the services you are seeking.

Sensitive information will only be collected, used, or disclosed with your consent where required, for the primary purpose for which it was collected, for a directly related purpose that you would reasonably expect, or where otherwise permitted or required by law.

Third Parties

Where reasonable and practicable to do so, we will collect your personal information directly from you.

In some circumstances, personal information may be provided to us by third parties. Where this occurs, we will take reasonable steps to ensure that you are aware of the information provided and how it may be used, where required by applicable privacy laws.

Disclosure of Personal Information

Your personal information may be disclosed in the following circumstances:

where you have provided consent;
where disclosure is reasonably necessary to provide our services;
where required or authorised by law; or
where otherwise permitted under applicable privacy laws.

Overseas Disclosure

Some third-party service providers we use to operate our business, website, booking systems, communication systems, or payment services may store or process personal information outside Australia.

Where personal information is disclosed to overseas recipients, we will take reasonable steps to do so in accordance with applicable privacy laws.

Security of Personal Information

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Personal information will only be retained for as long as reasonably necessary for the purposes for which it was collected, or as required or permitted by law.

When personal information is no longer required, we will take reasonable steps to securely destroy or permanently de-identify it.

Access to Your Personal Information

You may request access to the personal information we hold about you and request that it be corrected if it is inaccurate, incomplete, or out of date.

If you wish to access or correct your personal information, please contact Taylor at taylor.gerada@hotmail.com.

We may need to verify your identity before providing access to personal information.

Maintaining the Quality of Your Personal Information

We take reasonable steps to ensure that the personal information we hold is accurate, complete, and up to date.

If you believe that any personal information we hold about you is inaccurate or out of date, please contact Taylor at taylor.gerada@hotmail.com so that we can update our records.

Policy Updates

This Privacy Policy may be updated from time to time. The most current version will be made available on the A Safe Space website.

Privacy Policy Complaints and Enquiries

If you have any questions, concerns, or complaints about this Privacy Policy or the way A Safe Space handles your personal information, please contact Taylor at: taylor.gerada@hotmail.com

Last Updated: 21 July 2026